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Vector Prime Systems

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Context Help

If you get lost inside our Control Panel, the first step you should take is to click the Help button, which is visible on each and every page. A context menu will appear. It offers elaborate information about all the operations that you can carry out on the page in question. Each context menu opens on the very same page so that you can swiftly return to your work.

Video Tutorials

We have a vast assortment of instructional video clips illustrating how to work with our web hosting Control Panel. They're made for those of you who want to see how things are being done rather than only reading articles. In this way, anyone can quickly get to know our web hosting Control Panel by simply watching our step-by-step tutorial video clips.

F.A.Q.

If you can't discover the solution you are looking for, have a peek at our extensive FAQ database, which comprises questions asked by real clients and provides real solutions. We periodically update our FAQ section with new Q&A's in order to embrace all the new additions and innovations associated with our platform.

Ticketing System

If you still can't find the solution you need in the Frequently Asked Questions database either, you can touch base with our great team of technical support engineers available 24/7 and ready to assist you with any question. Each trouble ticket you open will be responded to within 1 hour (the average trouble ticket response time is just twenty mins), so you won't have to wait a long time to receive an answer to your question.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 259610

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com